Who is behind Burofácil, and is it safe to use?

Burofácil is a service of Pedro Alonso Ferrer (Spanish tax ID 48551597T). Contact: pedro@pedroalonso.net. The full details required by Spanish law are in the legal notice (https://burofacil.es/aviso-legal, in Spanish).

It is a tool to write, check and send burofaxes. You send in your own name and decide the final text. It gives no legal advice and represents nobody; if a case is complex (family, criminal, employment with a deadline, large amounts), it tells you to speak to a lawyer.

• A certified communications operator in Spain sends it in your name, on paper with proof of delivery or by certified email.
• You receive by email the proof that it was sent and the proof of delivery, or of the delivery attempt.
• The operator keeps a copy of the content for 10 years, in case it ends up in court.
• Optional: a notary certifies the exact text sent (+35 €). You can ask for it later.

• Your own letter: 29 € with an address in Spain, 39 € without one. VAT included.
• Up to 4 pages included; each extra page is 1 €.
• Letter in another language, sent translated into Spanish: +20 €.
• No subscription and no account. You see the exact price before paying, and you get an invoice with your tax or VAT number.

Within one working day of payment. If it goes out before 18:00 Spanish time on a working day, it is delivered the next working day. We email you at each step.

• Full refund if you paid and it has not gone out yet: write to us and it is cancelled.
• Full refund if it does not go out because of a failure on our side, or if we decline to send a text because it is unlawful.
• No refund if the recipient does not collect it or the address was wrong: the operator certifies the attempt, which is also proof.

It is used only to write, send and certify your burofax and to remind you of deadlines. It is hosted in the European Union, the language model is not trained on it, and unpaid drafts are deleted after 90 days. No advertising or third-party cookies.